Zoom Buys Contact Center Firm Five9 for $14B

Zoom Movie Communications has agreed to receive cloud-dependent program business Five9 for $ billion in its greatest go still to expand its choices immediately after enduring meteoric progress during the pandemic.

Five9’s customer-service platform will supply Zoom with an entrée into the $24 billion make contact with middle sector, which has been rising amid the shift to distant perform.

“We anticipate that this acquisition will help boost Zoom’s presence with prospects and make it possible for us to speed up our extended-time period progress prospect,” Zoom CEO Eric Yuan claimed in a blog article, including that “Combining Five9’s Contact Middle as a Service remedy with Zoom’s wide communications platform will remodel how enterprises join with their prospects.”

As element of the deal, Five9 stockholders will receive .5533 shares of Class A popular inventory of Zoom for each share of Five9. Zoom’s shares are up a lot more than forty six{312eb768b2a7ccb699e02fa64aff7eccd2b9f51f6a579147b7ed58dbcded82a2}

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