Upcountry and other domestic customers as also exporters besides the producers who function by means of the auctions of the Coonoor Tea Trade Association (CTTA) are concerned that the frequent and extended several hours of disruption in the e-auction is hitting the clean carry out of the trade.
“Ever because the Tea Board migrated to cloud server practically a yr back, we have been experiencing disruption in the e-auction. On quite a few times, the disruption was for brief interval like 10 minutes but there have been issues from customers that some of their bids have been not receiving duly registered thereby defeating the inherent significance of the e-auction,” CTTA Chairman L Vairavan advised BusinessLine.
“At the previous auciton, the problem was acute as there was stoppage for over two several hours. This dampened the spirit of the customers some of whom remaining the auction unable to sit and hold out for extended. We experienced to reschedule the auction procedure but the charges dipped in the absence of competitive bids and in spite of that, substantial volumes remained unsold,” he reported.
“Besides, there was connectivity outage for about 5 several hours on Saturday which affected our put up-auction operations like presenting the Supply Order and generating payment,” he pointed out.
“Buyers are complaining that they have not bought payment for the teas already transported and therefore are unable to invest additional,” he famous. “The cloud server disruption is including to the problem of lockdown and the concomitant transportation of teas to many destinations and port heads,” he reported.
“So, we have represented to the Tea Board to come out with a everlasting remedy immediately to assistance the carry out of the clean trade,” Vairavan reported.
Upcountry and other domestic customers as also exporters are getting teas worth over ₹20 crore just about every week at CTTA auctions.